Terms and conditions

1. Scope of Application
1.1 These General Terms and Conditions apply to contracts for the rental provision of holiday apartments for accommodation purposes, as well as all additional services and deliveries provided by the landlord to the tenant.
1.2 Subletting or re-letting of the holiday apartment, as well as its use for purposes other than residential accommodation, requires the prior written consent of the landlord.

2. Booking / Booking Confirmation
Bookings are made via the booking system on our website. A reservation becomes legally binding upon completion of the booking process and receipt of the booking confirmation or upon successful payment. By making a booking, the tenant agrees to these General Terms and Conditions as well as the house rules of the landlord.

3. Payment
Terms Payment must be transferred to the landlord’s account within 14 days of receipt of the invoice. For short-notice bookings, the total amount is due immediately upon receipt of the invoice or booking confirmation. In the event of late payment, the guest will first receive a payment reminder. Each subsequent reminder will incur a reminder fee of €15.00. Any transaction fees (e.g. international transfers) must be borne by the tenant. Payments can be made directly via the website or on site in cash, by deibit or credit card. American Express cards will not be excepted.

4. Arrival / Departure
The holiday apartment is available from 2:00 pm on the day of arrival, or by prior arrangement. Key handover takes place on site. On the day of departure, the apartment must be vacated by 10:00 am, or by prior arrangement. The landlord reserves the right to charge a fee for departures delayed by more than 60 minutes.

5. Stay
5.1 Use of the holiday apartment is limited to the guests stated at the time of booking. If the apartment is used by more persons than agreed, an additional fee will be charged for each extra person. Subletting or transfer of the apartment to third parties is not permitted. The rental contract may not be transferred to third parties.
5.2 In the event of violations of these Terms & Conditions or the house rules, the landlord is entitled to terminate the rental agreement immediately and without notice. There is no entitlement to a refund of the rental price or compensation.

6. Condition of the Property
The holiday apartment is handed over in a clean condition. Any defects existing at the start of the rental period or arising during the stay must be reported to the landlord immediately. The tenant is liable for any damage caused by them to the rental property or its inventory. In the event of loss of keys, the landlord reserves the right to replace the locking system and charge the tenant for the resulting costs. The inventory must be treated with care and is intended solely for use within the holiday apartment. Rearranging furniture, especially beds, is not permitted. In the event of misuse of the apartment (e.g. subletting, over-occupancy, disturbance of the peace, or non-payment of the full rental price), the landlord may terminate the contract without notice. Any payments already made will remain with the landlord. If the tenant intends to claim damages through their liability insurance, the landlord must be informed, including the name, address, and insurance policy number.

7. Pets 
Pets of any kind are only permitted by prior arrangement. In the event of non-compliance, the landlord reserves the right to terminate the rental agreement without notice and to arrange professional cleaning at the tenant’s expense.

8. Cancellation by the Tenant
In the event of cancellation, the tenant is obliged to pay part of the agreed rental price as compensation. Cancellations must be made in writing. Free cancellation is possible up to 7 days before arrival. In case of cancellation within the 7 days before arrival, 80% of the total price will be charged. In case of no-show, the total price of the booking will be charged.

9. Cancellation by the Landlord
The landlord reserves the right to withdraw from the rental agreement in cases of force majeure or other unforeseeable circumstances that make fulfillment of the contract impossible. In such cases, liability is limited to the refund of the rental price. No claims for damages may be asserted. Liability for travel or accommodation costs is excluded.

10. Liability of the Landlord
The landlord is liable, within the scope of due diligence of a prudent businessperson, for the proper provision of the rental property. Liability for failures or disruptions in water or electricity supply, as well as events caused by force majeure, is excluded. The landlord is only liable for items brought in by the guest in accordance with statutory provisions.

11. Wi-Fi Use
11.1 The landlord provides internet access via Wi-Fi. Access data will be provided upon arrival. The tenant is permitted to use the Wi-Fi for the duration of their stay.
11.2 If the landlord becomes aware of unlawful use of the Wi-Fi (e.g. file sharing, pornography, etc.), access will be immediately revoked and authorities may be informed.
11.3 The landlord assumes no liability for disruptions to the Wi-Fi connection. The landlord is entitled to restrict Wi-Fi usage at any time.
11.4 The landlord accepts no liability for damage (e.g. malware) resulting from the use of the Wi-Fi. The tenant is responsible for securing their own data. 11.5 Any paid services accessed via the Wi-Fi are entirely at the tenant’s expense.

12. Written Form
Any agreements deviating from these Terms & Conditions must be made in writing. No verbal agreements have been made.

13. Severability Clause
Should any provision of these Terms & Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that most closely reflects the intended economic purpose.

Eibelstadt, January 28, 2026